Effective Date: 02/21/2025

Tarmac AI ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our products, services, and website (collectively, "Services"). By using our Services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our Services:

• Personal Information: When you interact with us, we may collect personal details such as your name, email address, phone number, billing information, and other details necessary to provide our Services.

• Usage Data: We collect data on how you interact with our Services, including IP addresses, browser type, pages visited, and actions taken within the platform.

• Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our website and improve user experience. These technologies may collect information about your device and usage patterns.

• AI Model Interactions: If you use our AI-based services, we may collect data from your interactions with the AI to improve its accuracy and performance. This data may include text input, feedback, and responses.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, personalize, and improve our Services.

• To process payments and manage transactions.

• To communicate with you about updates, offers, and relevant information.

• To analyze usage patterns and enhance the user experience.

• To comply with legal obligations and resolve disputes.

3. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Once the data is no longer needed, it will be securely deleted or anonymized.

4. How We Share Your Information

We do not sell or rent your personal data to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your data with third-party vendors who perform services on our behalf, such as payment processing, cloud storage, and customer support. These providers are obligated to use your data solely for the services we request.

• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

• Legal Requirements: We may disclose your personal information if required by law or to protect our legal rights, property, or safety, or that of others.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data:

• Access: You have the right to request access to the personal data we hold about you.

• Correction: You can request correction of inaccurate or incomplete data.

• Deletion: You may request that we delete your personal data, subject to legal obligations.

• Opt-Out: You can unsubscribe from marketing communications by contacting us directly.

To exercise your rights, please contact us at info@tarmac-ai.com.

6. Security of Your Information

We take reasonable measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

7. International Data Transfers

If you are located outside the country where we are based, please be aware that your data may be transferred to, processed, and stored in countries with different data protection laws. By using our Services, you consent to this transfer and processing.

8. Children’s Privacy

Our Services are not intended for use by individuals under the age of 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal data from children. If we learn that we have collected personal information from a child without verification of parental consent, we will delete that information as soon as possible.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. We will notify you of any material changes by posting the new Privacy Policy on our website with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Tarmac AI
Email: info@tarmac-ai.com